Question 1

How old do I have to be to rent a jet ski?

Accepted Answer

The minimum age is 18 years old with a valid government ID  and a minimum height of 42 inches to ride as a passenger

Question 2

Are reservations required?

Accepted Answer

Yes, reservations are required with a non-refundable deposit.  Press the Book Now button at www.horizonwatersportsllc.com

Question 3

Is there a damage deposit?

Accepted Answer

Yes, a damage deposit is required from each operator. The damage deposit is $100 on a credit card or $150 on a debit card which cannot be split or paid for another operator. The  deposit is released when the jet ski is returned with no  damage but may take several days to reflect with your bank

Question 4

Do I need to know how to swim?

Accepted Answer

For safety reasons, it is required that you are comfortable in the water and physically fit enough to re-board the watercraft without help. Life jackets are supplied and are mandatory.

Question 5

How many people can ride on the jet ski?

Accepted Answer

For a safe and fun time on the water, we have a 2-person or combined weight of 350 lbs limit. All operators and passengers must be present at check-in.

Question 6

If we have 3+ people, can we switch

Accepted Answer

For liability reasons, we only allow a maximum of 2 drivers or  passengers to be assigned to each jet ski.

Question 7

Is there a cancellation policy?

Accepted Answer

A 24-hour notice is required for cancellation. To cancel, the reservation holder must contact us by phone call or text at (312) 420-0118 and include your full name, and reservation number.  
If weather conditions deem the waters unsafe, we can reschedule or issue a full refund.

Question 8

What if I have been drinking or doing drugs?

Accepted Answer

Rental services will be denied to anyone under the influence of alcohol or drugs. The reservation charge will be forfeited, and  no rescheduling will be allowed.

Frequently asked questions